Showing posts with label Starbucks. Show all posts
Showing posts with label Starbucks. Show all posts

Sunday, August 3, 2008

Which Would Be Fine, But...

I was going to bed around 11 tonight. From the time stamp on this post, you can tell that this is getting published much later. Its 2:54 am according to my laptop clock, and my body is showing no signs of shutting down and getting ready for sleep mode. Nothing. Close the eyes, and the mind keeps going. Not even a yawn or a head nod.

Which would not be a problem-- except I am supposed to be waking up for an 8 hour shift in an hour.

The 4:30 shift at Starbucks is certainly not the worst--the first two hours are relatively uneventful: as a barista, I stock the pastry case, brew some coffee, clean the oven, and peel some bananas. Then comes the rush around 8, and then you're out by noon or one pm. Really, if I could get an egg sandwich on the way to work, it would be the perfect shift. All in all, its not a bad trade off, if you can swing it correctly. I am not one of the people who can swing it correctly, and end up with the rest of the day to do what I please.

Instead, I will fall asleep around 2:30 tomorrow afternoon, and wake up from my "nap" around 6 or 7pm, only after sleeping through at least two phone calls. Then, I'm up and shining until.... we repeat this process over again. Which would be fine, but I like the day light hours. This will also be compounded by the fact that I tend to run pretty full steam in the mornings, so I will also likely come home with a headache that will last from the end of my shift to two hours after waking up from the nap.

Being young and fresh faced, I know that I can pull this off-- I've done it before, once going 40 hours without sleep, working through a morning shift and the Head RA program. However, I was never as much of a bitch as I was that day before bed time. During that awake time, I was also involved with some watermelon carving to make snacks. To rehash, I am angry and wielding a knife on Olympic amounts of awake time. It sounds like the body of a news article. You know... the suspect had been awake for days, and brandished the knife in a fit of rage before plunging it into the watermelon. More at 11.

This is my last week of work at Starbucks-- and I'm generally pleased about that. I love my working environment, I like most of the customers, and my coworkers are amongst the more incredible people I've met in Worcester. However, the high pressure of the rush times, the under-scheduling, and the pressure that I put on myself to perform well as a barista are more than enough to make me sigh with relief when I take off the apron for the last time on Wednesday. Its just coffee-- it shouldn't have these longer reaching effects on my private life.

Friday, June 20, 2008

Am I a Vegan Yet?

For the past few days, I've been trying to phase egg, cheese, and milk out of my life.

Until yesterday, I was pretty convinced that I couldn't do it, for a variety of reasons. Mainly, because I live off milk. America runs on Dunkins, but I run on whole milk iced caramel macchiattos. 2 or 3 a day when I'm working, actually. It is not a beverage, it is a nectar given forth from the gods. Lo, and it is delicious.

Then, there is the issue of sampling food at work. Everything is milky/eggy/has butter in the name, and its been a challenge to not just pick up a slice of that blueberry coffee cake and gulp it down like a goose: no chewing, just straight down to the gullet for digestion.

Most of the problem is the compulsiveness of my snacking at work. Any chips that I've spilled on the counter are an instant fudgy treat. I'll make cream steamers to sample new syrups without thinking. Once I get the treat into my mouth, I think "Shit, milk!" And then its already in my mouth, and I'm not about to spit chocolate chips out in front of customers. Especially because any time I try to spit anything out gracefully, I end up dribbling for a good 30 seconds. Radical.

Compounding this issue is the fact that I am deathly allergic to soy milk. I dont know what it is, but there is something in soy milk that makes my brain fizz over, my sinuses rupture, and my throat grow a thick winter coat of fur. Its not in other soy products, thank god, but just the soy milk. So, that limits my intake of lattes significantly. Significantly, here, meaning to 0.

The past two days, however, have been much different. Something clicked in my head, and I've been more aware of my snacking at work. Part of this is probably just mindfulness. Having those thoughts in my mind, that I need to be aware of food contents has helped curb the habit. Aside from that, I've also started sampling new drinks for work. My favorite so far has been the "Green Tea Americano". Basically, its a green tea latte (matcha powder, pumps of melon syrup, and hot water. Its sweet and green and tastes like a garden of delights.

I've also found stores in the area that carry rice milk, and am discovering the joys of tofutti, a soy based ice cream. By discovering the joys of tofutti, I mean gorging to the point of stomach sickness on this delicious ice creamy dessert.

So, for now, I'm eating up the rest of my milk and cheese and eggs. I'm excited for the day when I don't have animal products in my fridge, and I can start feeling superior to you in a more complete way. :-)

Wednesday, June 18, 2008

What Does Your Drink Say About You?

The more I work at Starbucks, the more I begin to notice trends in drinks. Certain people order certain drinks. Now, far be it from me to categorize--after all, categorizing is NOT something I'll do here. However, I've noticed that I cannot help but notice class distinctions, knowledge of cafe culture, and they way people want to present themselves based on the beverages they drink.

Some of these categories are unfair, some are extremely judgmental, and most showcase the breadth of my dissatisfaction with what I'm doing this summer. Most of this is just for fun, because obviously you cant put all people into one category. There is, however, a nugget of truth in each of these. So a short list, for your reading pleasure:

Vanilla Latte--Usually 30+ women with some extra money, but don't expect a tip. Generally polished looking, maybe a little impatient. Have kids named Jake and Madison. With non-fat, skinny, or 3 pump drinks, you can almost watch their net income rise.

Bone Dry Cappuccino-- I can tell before they come to the window that my customer is going to be a rail thin woman with loads of extra money. They tend to be really sweet though, even when they send back their drinks. I generally hate high maintainence customers, but bone dry cappuccino people are generally okay types.

Soy Chai Latte-- No one thinks you're cool because you order a drink with soy. In fact, ordering a soy chai makes you sound like a douchebag. I don't know why, and I dont know why all soy drinkers are chai drinkers, but god almighty. Like a horse and cart, they are. The pretense abounds.
--- addendum on soy: Soy happens for legitimate health reasons, choices in eating, etc. Soy doesn't automatically make you a d-bag.

Tea-- Tea drinkers generally know what they want and how they want it, in an unassuming and pleasant way. They don't have a shit ton of pretense about what they're buying, either. Often the same with iced tea drinkers, although that is completely not the case if you get milk in your sweetened iced tea YOU CRAZY SON OF A BITCH.

Black Coffee-- Generally 35+ men, generally lower class (although, its really a classless drink). Generally will tip, probably because they didn't just spend $4 on their beverage. Not a picky crowd, and they keep the lines moving fast. I like them.

Caramel Drinks (non Macchiato)-- I don't know what it is about caramel, but its the favorite of lower class customers. Maybe its the mcdonalds coffee, maybe its the dunkins push with caramel. I dont know. All I know is, caramel is a delicious treat, that most find redonkulously too sweet.

Caramel Macchiato-- This is the "in between" drink. Lots of college students like this, because its sweet without being a frappuccino. Its between a vanilla latte and a caramel drink (see above). Its espresso on the top, so you can choose how you want to drink it. If you're drinking a caramel macchiato, try to do some soul searching and find out who you are.

Monday, June 16, 2008

On Class, May 27th 2008

So today I went to work. When I'm working and I make a mistake, I have this terrible habit of assuming that the customer believes that I'm some dead head with no future. As though forgetting that they wanted a "two-pump-sugar-free-vanilla-latte-with-whole-milk-iced-venti... no-grande..." (which makes it hard to enter and retain in our system) rather than an iced venti 2 pump vanilla latte with whole milk* assures my inability to succeed. Knowing that I worked next to 3 other Clark students only made me feel further devaluated, as though it was reflective of my institution.

"Welcome to Clark. May I take your order?"

Now, of course I know there are so many things wrong with what I just said. I'm working there before I get my masters (potentially through my masters, but more on that below), and I work with some of the smarter and more able Clark students I have known. Furthermore, I know the intellectual rigor, mental stamina, and personal fortitude it takes to handle 300 customers having woken up at 4am. Tip your baristas, they work hard. And the whole statement above reflects my own biases and inability to change my belief that working in the service industry makes you dumb. I know firsthand that its untrue, both from myself and the saavy management I have had. Companies are made of their component parts, and they wouldn't succeed without an incredible product and the staff that provides that in a way that values the customer and keeps them coming back for more.

So perhaps this should not bring me relief. Perhaps instead, it should bring me an unrelated joy. Yet, they are not divorced entirely. When I checked my email today, there was a letter from the director of residential life and summer programs at Suffolk University. I have been hired as an Assistant Residence Director (Graduate Assistant). This means I have a room in Boston, rent free, and a $13,000 payment package for the year, part of which might be tuition remittance. I wont be swinging coffee in 11 weeks-- I'll be in downtown Boston.**

So now I have an opportunity that even my father, who has been a casual supporter of my success at best, suggests is "too good to pass up". Tomorrow I'll be calling financial aid and trying to secure some loans and grants to get my education where it needs to be-- and the rest of my life going in the direction of the starbucks patron who tips well and orders unassuming drinks.


* The difference is several hundred calories, but you cant taste the difference. Also, they'd have ordered with skim. Not soy--that is the chai crowd almost exclusively.

**If I choose to accept the deal and can get financial aid settled.